Quality and Safety Policy

The commitment to quality is reinforced by the ISO certification granted to Maxell Group in 2007
We are fully focused on rising up to the expected standards of our customers and guarantees quality of the products we supply as well as the after sales services. We have always prioritized our commitment to ensure the highest standards of health and safety and stringently follows the HSE guidelines, to safeguard our employees and customers against all workplace dangers and accidents. We work in compliance to the local regulatory and statutory requirements. All materials are subject to tests and inspections by a series of people involving the Floor Supervisor and Foreman. They are witnessed and stamped by Production Engineers and then approved by Production Manager.

SAFETY POLICY Some of our policies include the following:
  • Quality policy is a statement from our management that we believe is closely linked to the business process and finally meets our customer needs.
  • Quality Standards are understood and followed at all levels and by all employees. Every employee is given measurable objectives to achieve.
  • The quality system is based on recorded data and the system is regularly audited and evaluated for conformance and effectiveness.
  • Our records depict how and where the raw materials are processed till the final stage of the product thereby help in tracing out the problems if any in the production line.
  • Updated procedures and documentation provides us with better control on quality.
  • Infrastructure, resources, information, equipment, measuring and monitoring devices, environmental conditions are suitably provided to maintain the quality system.
  • All key processes in the company are controlled by monitoring, measuring and analysis.
  • All monitoring and measuring devices are properly maintained and calibrated.
  • Periodic upkeep and maintenance of machineries are done so as to smoothen the production processes with out hinderance. Proper communication systems are established so as to meet the customers exact requirement at every stage.
  • Logging of correspondence with customers about product information, inquiries, contracts, orders, feedback and complaints are accurately maintained.
  • Maxell products are periodically been subjected to required tests by national and internationally recommended third parties.
  • Maxell does constant testing and documentation for the products to meet design requirements, regulatory requirements and user needs.
  • We regularly review performance through internal audits and meetings.
  • Customer service and satisfaction is taken into account at all levels of production for a committed and qualitative end product.
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